Shipping policy
Shipping policy
At Gift Basket Delivery, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of timely delivery and take great care in ensuring that your gourmet gift baskets reach their destination in perfect condition. Please read our shipping policy below for more information.
Shipping Methods:
Most gift baskets are delivered in 2 days or less. You choose the delivery date in the cart, and we ship your basket so it arrives on that date. At checkout you will see the shipping methods available for your recipient's address: many areas offer more than one, and faster delivery, including next day, is available in select markets.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of the gift basket, as well as the destination address. During the checkout process, you will be provided with the available shipping options and their corresponding rates. We strive to offer competitive shipping rates while maintaining the quality of our packaging and delivery services.
International Shipping:
Currently, we only offer shipping within the United States and Canada. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities to international destinations in the future.
Order Processing Time:
Every gift basket is packed to order and shipped on the schedule that gets it to your recipient on the delivery date you chose.
Order Tracking:
Once your gift basket is shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate its expected delivery date. Please note that tracking information may take up to 24 hours to become available after your order has been shipped.
Delivery Issues:
In the rare event that your gift basket is damaged during transit or does not arrive on the delivery date you chose, please contact our customer support team at support@giftbasketdelivery.com. We will investigate the issue promptly and work towards a satisfactory resolution. Please note that we are not responsible for delays or delivery issues caused by unforeseen circumstances such as weather conditions or carrier disruptions.
Change of Address:
If you need to change the shipping address for your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if your order has already been shipped.
Shipping to Multiple Addresses:
If you wish to send gift baskets to multiple addresses, please place separate orders for each address. This ensures that each recipient receives their gift basket accurately and efficiently.
Shipping Policy Updates:
We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page, and it is your responsibility to review the policy periodically.
Thank you for choosing Gift Basket Delivery for your gourmet gift basket needs. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at support@GiftBasketDelivery.com. We are here to assist you.